Grand Mercure Auckland - Upscale hotels & resorts

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The Hotel


Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV’s with Bluetooth connectivity, Āmiki Manuka honey amenities and complimentary wifi.

Grand Mercure Auckland ☆☆☆☆☆address

8 Customs Street East, 1010 Auckland
New Zealand
Tel: (+64)9/3778920
Fax:(+64)9/3073739
Email: H1721-RE1@accor.com

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  • Lovely experience tripadvisor

    Located in the heart of the CBD, with harbour views from higher floors, the levels of comfort this property provides make for a most enjoyable visit. Staff members uniformly were friendly, helpful...

    Ivan GSydney, Australia
  • Great location, friendly staff and clean tripadvisor

    Hotel is in a great location on the corner of Queen and Customs Street, staff were really friendly on arrival and during my 2 night stay. There was a bit of noise through the night from the road and...

    cherrym90
  • Great location, rooms were a nice size but food was average tripadvisor

    Initially booked for my husband to stay for the weekend as i was already there on business. Room was meant to be ready at 2pm but my husband didnt get in until 4pm which was very disappointing. The...

    Miss_Marino-TauhinuWest Auckland, United Kingdom
  • Not coming back tripadvisor

    Sadly house keeping was running behind so after a long day we were one of many people here for the bledisloe cup who had to wait some time for our rooms to be ready. After 1.5 hours we accepted a...

    RosieNZ1
  • 3 days work tripadvisor

    I was upgraded which was very nice BUT the room[junior suite] had NO Desk?? where do you work? I was moved the next day back into a standard room as not only did the Suite have no desk there was a...

    Pamela FMelbourne
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Based on 623 user reviews

Read 623 reviews
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