Grand Mercure Auckland - Upscale hotels & resorts

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The Hotel

Our hotel is temporarily closed until December 2021.  Should you wish to contact our friendly team, please email: 


Located in the heart of the Auckland waterfront district, overlooking the thriving Waitemata Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the global mosaic of Auckland.

Elegant refurbished guest rooms and suites designed with harmonious textures in botanical shades, feature Smart TVs with bluetooth connectivity, Āmiki Manuka Honey amenities and complimentary wi-fi.

Grand Mercure Auckland ☆☆☆☆☆address

8 Customs Street East, 1010 Auckland
New Zealand
Tel: (+64)9/3778920

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  • We are being ROBBED tripadvisor

    Staying here for MIQ. You would think that being trapped in a room with no windows to open the Govt would try to ensure that your meals were the highlight of your day, they are DREADFUL. If you...

  • 2 week stay in MIQ tripadvisor

    I stayed here for two weeks while in managed isolation & quarantine. The staff were friendly and helpful, very impressed with how the operation was executed. Room was comfortable clean and spacious...

    knbrown24Whakapapa, New Zealand
  • Failed to refund after I had to leave early because of the borders closing tripadvisor

    I planed on staying for 4 nights in March at the Grand Mercure Auckland but had to leave after two nights because the borders were closing. Because I used a third party to book, they called to get a...

  • Friendly and helpful staff tripadvisor

    I must commend the staff for their help in making our stay comfortable and looking after my dietary requirements while we are here in the covid isolation The chef at the restaurant has been really...

    ashils2014Auckland, New Zealand
  • Yeah, Great Location tripadvisor

    As many others have indicated; great location with the ferry terminal a block away, Skybus pick-up pretty much outside, adjacent to the Britomart area and Queen Street. It was difficult time for...


Based on 770 user reviews

Read 770 reviews
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