Grand Mercure Auckland - Upscale hotels & resorts

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The Hotel

Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV’s with Bluetooth connectivity, Āmiki Manuka honey amenities and complimentary wifi.

Grand Mercure Auckland ☆☆☆☆☆address

8 Customs Street East, 1010 Auckland
New Zealand
Tel: (+64)9/3778920

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  • Worst Service at a Hotel tripadvisor

    First of all, it was a nice hotel, don't get me wrong. The check in was smooth, the staff were friendly. We got into our room and one of the bath towels had some makeup smudged on it. We called...

    Aug HBrisbane, Australia
  • Grand Mecure stay tripadvisor

    Excellent Service from staff and food at Vue Restaurant and view over Auckland Harbour was particularly appropriate with a bright moonlight evening. We enjoyed our stay and will return when able to...

  • great place for going to a show tripadvisor

    We had a wonderful stay, from the excellent valent service, great room and excellent breakfast. Staff all very good. Location excellent for the show and the next day when going around the shops and...

  • Good stay at the Grand Mercure Auckland tripadvisor

    Great service only down point was that we had travelled from Northland to see a show, got to the hotel just after 10pm hungry and thirsty to find the restaurant and bar closed. The restaurant well...

    joancorry19Northland Region, New Zealand
  • THE COMPLETE PACKAGE tripadvisor

    What an outstanding experience it is staff that at Grand Mercure. Every single staff member is on point and nothing is an issue for this team. They go out of their way to ensure every touch point is...


Based on 603 user reviews

Read 603 reviews
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