Grand Mercure Auckland - Upscale hotels & resorts

- The Hotel

The Hotel

Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV’s with Bluetooth connectivity, Āmiki Manuka honey amenities and complimentary wifi.

Grand Mercure Aucklandaddress

8 Customs Street East, 1010 Auckland
New Zealand
Tel: (+64)9/3778920

See the Map
  • Centrally located - service under par tripadvisor

    Rooms look towards the city or the harbour. They are not large but come with most of the mod-cons. Bed was comfortable, pillows OK, shower pressure was good. I would rate this place more 4 star...

    shaynescottMelbourne, Australia
  • Disappointed tripadvisor

    Location is excellent however the service and wi-fi was disappointing. We had to call reception on 2 occasions and the phone rang out the first time then they hung up on the call the second time. The...

    auntybarb2015Newcastle, Australia
  • Good stay tripadvisor

    From the minute I checked in everything was friendly, relaxed and easy. The hotel is clean and comfortable in a very convenient location in city centre. I enjoyed my stay and would definitely...

  • Great spot for a night in the city. tripadvisor

    We thoroughly enjoyed our night in Auckland at the Grand Mercure. Great location, an easy walk to the concert we went to and tasty bar food before we went. An extremely comfortable bed and a fabulous...

    Karen JMangawhai, New Zealand
  • Somewhat disappointing tripadvisor

    Chose it cos it is very central but felt like cleanliness and prompt service were not a priority. Breakfast was fairly uninspired and ran low on just about everything. We went out the entire day and...

    JaffasnobsBirkenhead, New Zealand

Based on 741 user reviews

Read 741 reviews
Map Satellite Street View 3D View

    Follow us

    Stay in touch and connected to all the news and happenings.

    • facebook
    • linkedin
    • instagram
    • the-hotel
    • the-hotel
    • the-hotel
    • the-hotel
    • the-hotel
    • the-hotel
    Book a room
    Book a room